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Frequently Asked Questions

 

Q. How do I login?

A. Simply click on the "LOGIN" button and enter your username and password. If you do not currently have an account, please click the "REGISTER" button in the right-hand corner next to the search bar and create an account. 

 

Q. How do I edit my account profile?

A. To edit your account, you will need to login to the store using the credentials above. After logging in, click on your name in the top navigation bar and select “Edit Account Info”.

 

Q. How do I start shopping?

A. To start shopping, select a product category in the “Products” tab in the top navigation bar. From each product category, you will be able to select individual products and add them to your cart in the size and color you want.

 

Q. How do I update my cart?

A. To update your shopping cart, please click on the “Shopping Cart” link at the top of the page. Here you can enter new quantities for each product and click “Recalculate” or click “Clear Cart” to remove all items from your shopping cart.

 

Q. Will I get an email confirmation of my order?

A. All of your order details will be sent to the email you specified when checking out.

 

Q. Will I get a shipping confirmation or my order?

A. A shipping confirmation will be sent to the email you specified when checking out.

 

Q. How do I check the status of my order?

A. To check the order status, simply login to the store and click on “My Orders” under your Account Dashboard (found by selecting your name in the top navigation bar). From here, you can view new, old, and pending orders.

 

Q. Can I view my order history?

A. All of your previous orders are available for review by clicking into your account or clicking the “My Orders” tab once logged in.